21 Aug 2024
Nespresso Response
1yHello,
Thank you for sharing your feedback with us. We are glad to read that you were satisfied with our market-competitive salary. At Nespresso, we always strive to foster a welcoming environment, and we are happy that you have enjoyed working with your colleagues.
Regarding the cons you highlighted, we are sorry you felt the lack of support from the management, as we invest a lot in our leadership team so that everyone has all the necessary assistance and guidance. We greatly value the efforts of our boutique employees in providing quality customer service, and it is disappointing to read you have encountered some challenging customers.
This review is important and helpful to us, as we constantly seek to improve. We welcome you to contact your former local HR team to share additional details and discuss your concerns further.
We wish you well with your new endeavors.
Thank you.