Avoid at all costs - IT Technician Netmatters Employee Review

Thank you for taking the time to share such a balanced review. We’re really pleased to hear your positive comments about our people, the variety of technologies we work with, the exposure this provides, and our commitment to personal development and giving opportunities to those without prior experience. Those are all areas we actively invest in and are proud of. We also appreciate you highlighting the challenges. Workload and time management expectations can be demanding at times, and we recognise the impact this can have on burnout. We’re continuing to focus on improving resourcing, knowledge sharing, and training to better support team members when taking on more complex work. We’d also like to clarify a couple of points raised. All of our offices do have access to free parking, and we encourage team members to speak with their manager or HR if they are unsure of the options available at their location. In addition, short-term sick pay is in place, and details of this are outlined in our company manual. We recognise that awareness of benefits and provisions is just as important as having them, and we’re continuing to focus on clearer communication to ensure everyone has the right information. Feedback like this is genuinely valued and helps us continue to improve the experience for our team.

Thank you for taking the time to leave such a positive review. We're glad to hear you feel supported by our team and appreciate your kind words. It's great to know that you have no concerns at the moment. If you ever have any suggestions or feedback in the future, please don't hesitate to share. We value your input and are always here to help!