3.0
17 Oct 2025
Current employee, more than 8 years
New York, NY
Recommend
CEO approval
Business outlook
Pros
I get along great with my coworkers. I genuinely enjoy helping our patrons. NYPL had a great reputation and nice to add to my resume.
Cons
Things are weird now. The aura seems really negative from the top down to us and I feel really discouraged by that. It feels like leadership has a quota of memos to give out to staff, and intentionally look for ways to catch us doing something wrong. I never hear compliments from them about what me and my coworkers are doing right, like working tirelessly to put on well-attended programs. The branches VP has not even visited my branch, let alone knows me or my output. I am constantly on edge about making a mistake and getting disciplined for it.