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New York Public Library

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Overall Very Positive, Until It Was Horrible - Supervising Librarian New York Public Library Employee Review

3.0
3 May 2013
Recommend
CEO approval
Business outlook

Pros

The Library offers a dizzying amount of classes and training, if you are ambitious. Some are mandatory, but most are not. If you're smart, you'll avail every opportunity. Most staff, though by far not all, are courtesy and professional, and very easy to get along with. You'll make many long-lasting friendships. The Library encourages staff to develop innovative programs for the public, and are quite supportive of staff efforts.

Cons

Since it is union (which can be a very good thing!), unfortunately bad apples are almost impossible to get rid of. There are plenty of people who don't pull their weight, and do nothing with attitude. The chance for advancement is scarce; many professional positions now do not require MLSs, thus taking away jobs once held my librarians. All about the all mighty dollar. Management in the upper eschelon are business people, most with no experience in non-profits. And it shows. Many changes have been made over the years that most staff find deleterious to the mission of the library. For example, monetizing libraries (i.e., selling off library properties to developers), thus shrinking the system of needed, very busy libraries.

Explore other reviews about New York Public Library

5.0
18 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Library is dynamic and interesting. There are many intelligent, dedicated people working there. I learned a lot and got to work on some cool stuff.

Cons

it could benefit from more project management.

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

- Unparalleled work-life balance, especially for tech workers. - A very relaxed and friendly environment with no micromanagement. - Generous leave policies. - Most projects have very slow deadlines, so there’s no significant work pressure. - A laissez-faire work culture. - If you’re contemplating retirement, pursuing a master’s degree, or starting a side hustle, this is an excellent place to work.

Cons

- Compensation is significantly below market rate. - Toxic directors and senior leaders favor certain employees and encourage sycophancy. Sycophants are rewarded with benefits such as flexible work schedules and the ability to work remotely. - Promotion is contingent upon being a sycophant. - Directors and senior leaders often avoid the office altogether or have erratic schedules, such as arriving at 7 pm and leaving whenever they please, while simultaneously enforcing strict rules. - If you’re an ambitious individual seeking career growth, this is not the ideal place to be.

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