OK Company - POS Help Desk NewBold Technologies Employee Review

Amazing place to work. Good team, easy to get along with. Schedule options are good. Training has been better. Job is pretty laid back. Work with store managers and not regular customers so usually the phone calls are nice.,

Have to fight for good raises. Sometimes miscommunication causes issues with the team. Management says one thing but does another. Senior management takes credit for work done by the guy on the low totem pole. Took away work from home opportunities. Benefits expensive.

Unfortunately, there aren't any pros.

I'm genuinely unsure how the company is still standing. There is hardly any PTO to speak of. Severe lack of organization and leadership. HR hardly does anything except for babysit employees. I have never been at a company that has fired several people out of nowhere. While nepotism is real and happens, it is very much right in your face. I feel truly terrible for everyone that is still working there that isn't in leadership. The amount of people that quit with no notice is extremely telling. There isn't just a bad company culture - there isn't one. How management and leadership can be so blind is beyond me.