Sales first, patient care second - Hearing Instrument Specialist NewSound Hearing Employee Review

Great Culture Great People Great Concept Feels good helping others hear better

The company cares about its employees, and that doesnt happen much anymore

None. I cant wait to find another job.

They only care about making more money. Does not care about clinics or patients. CEO became furious in a meeting and actually insinuated that we are not bound by ethics when asked why they use audio-grams that is an optical illusion to make loss look worse than it is? Staff said it felt deceptive to patients. The staff that asked that question was then sent home from meeting. The CEO then asked who determines what an audio-gram should look like.....this after his morning talk to us liking himself to Jesus Christ the Shepard of lost sheep. One of the top managers (right hand guy to CEO) encouraged a provider to trick patients when closing the sale by throwing out a higher number of product in the end of talk, if the patient doesn't notice or say anything then charge that number. I don't know how these people sleep at night.