A fair company - Customer Service Representative Newegg Employee Review

5.0
19 Apr 2016
Recommend
CEO approval
Business outlook

Pros

I have worked for newegg for 6 months as a custimer service rep. The pay is fair and the management is amazing. The attendance policies are strict but for someone with a good work ethic that shouldnt be an issue. I worked a perfect full time schedule although friday will be my last day, i woukd work for their servjce deoartment again.

Cons

The trainibg needs serious improvement(but that could be because i was i. Their satelite office).

Explore other reviews about Newegg

5.0
12 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great learning opportunities with exposure to multiple aspects of the business. Fast-paced environment that encourages continuous growth and adaptability. Clear team structure and well-defined responsibilities, allowing employees to stay focused and execute efficiently. Plenty of opportunities to take ownership of projects and make a meaningful impact. Collaborative teams and strong cross-functional communication.

Cons

As a global company with a diverse workforce, communication styles can vary across teams. In some situations, discussions may take place in languages other than English, which can occasionally create challenges for employees who are not fluent in those languages.

3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good Team, friendly co-workers that support one another

Cons

Poor Management, treating employees like they are disposable

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