Horrible place to work, RUN! - Marketing Assistant Newrez Employee Review

1.0
16 May 2022
Recommend
CEO approval
Business outlook

Pros

Absolutely no pros at all. Any nice reviews you see from the marketing team on here are all a ploy, with management asking employees to make positive reviews to offset the many bad ones.

Cons

Everything. The chief marketing officer is absolutely horrible. Truly not a kind person in any sense of the word. Your entire job will be putting out fires that aren’t actually fires. You will be ruled by fear and the desire to just get through a days work. There is little to no work life balance, with you being made to feel bad for taking any time off and coming back to being yelled at for not getting something done that was requested while you were off. The data and infrastructure is so incredibly bad that you are expected to make the impossible happen with no data-backed insights. As a result, the marketing team is constantly ridiculed like this poor infrastructure is their fault.

Explore other reviews about Newrez

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong leadership and consistent strive towards growth and success

Cons

None at this current time

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Newrez Response
3w
Thanks for the positive feedback! We’re so happy to hear that you’re having a great experience with us. Your support means a lot and helps us keep moving in the right direction. We appreciate you taking the time to share your thoughts!
2.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive compensation, exposure to a fast-paced mortgage servicing environment, and the opportunity to work with many hardworking professionals.

Cons

While accountability and policy adherence are important, I found the coaching and performance management process to be inconsistent. In my case, concerns that ultimately led to my separation were based on examples spanning many months, yet they were never addressed through coaching or corrective feedback when they occurred. This made it difficult to identify and correct issues before they escalated. After many years with the company and no prior disciplinary history, I would have appreciated a more proactive approach to employee development and communication. Managers have many responsibilities, but regular feedback and timely coaching should remain a priority to help employees succeed and avoid preventable outcomes.

1
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Newrez Response
4d
Thank you for sharing your experience with us. We’re glad you highlighted the compensation and team, and we also hear your concerns around coaching consistency and communication. That kind of feedback matters and has been shared with the team as we continue to improve.
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