Management plays favorites, creating an unfair work environment
Team leads enforce rules (no phones on the floor) but break them themselves by taking personal calls
No work-life balance; constant calls with no real breaks
Poor training that leaves employees unprepared
Toxic culture where gossip and talking about others is common
High pressure and lack of support from leadership
Disrespectful communication from management when asking questions
No safe reporting system. Manager said she’ll back her leaders no matter what, so employees felt like they have no voice.