Wouldn't recommend - Anonymous employee NextGuest Employee Review

2.0
21 Apr 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Interesting industry and ability to work for a wide range of clients. - International company, where diversity is welcomed and valued.

Cons

- Outdated agency style: inflexible start and end times, no laptops provided to employess, lack of devices for testing. - Below standards benefits: low pay for the digital marketplace, no health insurance provided during probation period, no sick days, no flexibility to work from home unless you are sick. - Poor client servicing: the majority of staff is junior level and won't receive the right level of training. It's common for client's projects to suffer severely, as management commits to unrealistic contracts and timelines. - No loyalty towards employees: constantly witnessing lay-offs and people quitting around you, means you feel undervalued and morale is generally low. - Lack of innovation: services provided tend to be cookie cutter and you lack ability to work on creative/cutting edge projects. - Unfair promotion structure: there's no clarity as to people's career progression plans. Promotions are achieved when people threaten to leave, rather than due to merit.

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NextGuest Response
8y
First, we want to apologize for the experience you had with us. As a growing company, we are working towards continuing to roll out new policies on a weekly basis that will not only improve the happiness of all of our employees but take into consideration feedback from middle management so that there is a bigger voice than just the e-team. In addition, as we are a growing company, with that comes growing pains, however, we are taking steps to create more structure and accountability across teams. One of our benefits includes generous PTO policy which covers personal days, sick days and vacation days. Again, we apologize for the experience you had. We are all entitled to our opinions and we respect the fact that you quickly moved on before getting too settled here. All feedback is good feedback, and we will be sure to review the points you made. We are truly committed to all of our employees and work hard to improve everyone’s work-life.

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5.0
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