Good company, but could be so much better - HVAC Service Technician Nextech Employee Review

4.0
10 Oct 2021
Recommend
CEO approval
Business outlook

Pros

1.Plenty of work. 2. Good equipment, and vehicles. 3. Techs have a lot of input in jobs. 4. Safety is important and items such as lifts, second techs, etc., are not questioned when requested.

Cons

1.Few opportunities for advancement and if a chance is given, training really lacks. You have 60 days or less to get the new position down pat, or they will get rid of you. 2.Techs are expected to find something beyond the initial problem on EVERY call, and to use every cent of their NTE each time. 3. Communication between regional offices and technicians is very poor (at least in the one I am in). Emails regarding vacation requests, restocking orders, reimbursements go unanswered frequently which leads to having to follow up constantly. When vacations or doctor appointments are approved, dispatch and management do not make notes of them and schedule calls as if they weren’t scheduled. 4. Experience with the company has taught the technicians to be in a perpetual state of covering and protecting themselves. ie: keeping copies of emails, spelling out specifics in job notes, keeping copies of al receipts, etc.

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Nextech Response
4y
Your feedback is greatly appreciated. Thank you for taking the time to leave us a review. Reviews like yours help us find solutions to provide a better experience for all of our employees.

Explore other reviews about Nextech

5.0
11 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have really enjoyed my time working at Nextech. The company offers great benefits and meaningful recognition, which makes me, and other employees feel valued and appreciated. You can tell that Nextech genuinely cares about its employees and creates a supportive environment where people can grow and succeed. Management is approachable and consistently provides the guidance and support needed to feel confident and successful in your role.

Cons

Not really a con, but succeeding and growing here does require a strong work ethic. If you’re willing to put in the effort, you’ll absolutely see the results. Overall, this truly is a great company to be part of.

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Nextech Response
13h
Thank you for taking the time to share your experience and for being a valued member of the Nextech team. We are thrilled to hear that you have enjoyed your time with us and that our benefits, recognition programs, and supportive culture have helped you feel valued and appreciated. We especially appreciate your kind words about our leadership team and commitment to employee growth. Creating an environment where hard work is recognized and team members have opportunities to succeed is something we take great pride in. Thank you again for your feedback and for being part of the Nextech family. We look forward to your continued success with us.
1.0
14 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I cannot list one pro about this employer.

Cons

Everything at Nextech was negative, nothing positive. I was bullied and treated so unjustly by management from day one on this job. It was a very hostile work environment with zero support from management, only constant intimidation, yelling, and criticism, and no appreciation for anything I did. There was a LOT of dishonesty with management. Someone higher up desperately needs to look into the abusive practices and misconduct this management directs towards certain employees they see as a target for their bullying. Bullying should not be allowed by anyone on the job, and especially by management. You do not want to work for this poor management. Something is very seriously going on here, and it isn't good. I wasn't the first one this happened to.

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