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      NiCE

      Engaged employer

      NiCE reviews

      So far so good - Senior Implementation Specialist NiCE Employee Review

      4.0
      31 Dec 2025
      Senior implementation specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      good managers, no micromanagement, its been the best place I've worked at so far in 17 years.

      Cons

      some of the new software is "figure it out" not alot of KBs or depth for us to draw on

      avatar
      NiCE Response
      5mo
      Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s fantastic to hear this has been the best place you’ve worked at in your career. We’re passionate about continuous innovation and learning, and constantly work to make our tools and resources even more intuitive and impactful. Wishing you continued success at NiCE!

      Explore other reviews about NiCE

      5.0
      16 Apr 2026
      Lead technical account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      NiCE is not only in great financial shape, but also its culture of innovation and inclusion is fantastic. NiCE keeps growing and investing in their employees. There are plenty of opportunities for growth. It is refreshing to see a company that is able to recognize their employees, not only financially with a good salary and benefits, but also in training and recognition. It is also very exciting to see that NiCE is at the core of all the AI innovations, so if you like cutting edge technologies, this is the right place to be! There is always something to learn!

      Cons

      As the company grows organically and through acquisitions, there are potential challenges of miscommunication or unnecessary processes that are expected for any company at this stage

      avatar
      NiCE Response
      1mo
      Thank you for sharing your experience. At NiCE, we’re driven by innovation and real world impact, a focus that continues to shape our growth. This is reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. As we continue to scale, we remain focused on creating meaningful opportunities for leaders to learn, innovate, adapt, and grow their teams. Wishing you continued success in your career journey at NiCE!
      3.0
      9 Jun 2026
      Director, sales management
      Recommend
      CEO approval
      Business outlook

      Pros

      The product itself is strong, and the market position of the company opens doors

      Cons

      High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

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