Great Product, but poor leadership - Account Manager NinjaOne Employee Review

2.0
11 Jun 2025
Recommend
CEO approval
Business outlook

Pros

- Lunch stipend provided when working onsite - Paid parking in a convenient downtown location - Supportive and collaborative team members - Well-designed, comfortable office space maintained by a great facilities team - Direct managers genuinely care about their teams

Cons

- Goals for individuals and teams are often unclear or hard to meet. - Senior leadership can feel dismissive or disconnected from daily challenges. - Job expectations often exceed what’s listed in the description. - Commission plans change frequently, sometimes with no notice. - Limited communication from executive leadership. - Training lacks depth and doesn’t prepare you for actual day-to-day tasks. - Unfair comparisons to international offices with different standards. - Managers can come across as out of touch with U.S. teams. - Company success' are celebrated, but the benefits rarely reach employees. - Pay appears strong on paper but doesn’t reflect market realities. - Few advancement opportunities unless moving into sales.

Explore other reviews about NinjaOne

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Still fairly new but it didn't take long to see why NinjaOne has such a strong reputation. The culture is genuinely collaborative, leadership is transparent, and the product is something you can actually get behind. Benefits are solid too. So far it's lived up to everything I heard before joining.

Cons

They don't offer 401k matching (yet)

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Strong growth trajectory and market momentum. - Recognition for high performers (e.g., President's Club). - Opportunities for career advancement and earning potential. - Collaborative team environment.

Cons

- Fast-paced environment can mean frequent change. - High expectations and ambitious targets. - Growing-company processes may evolve quickly.

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