No point - Account Manager NinjaOne Employee Review

2.0
2 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Great product, free lunch and nice colleagues.

Cons

The Account Management and Customer Success team has been a mess ever since the restructure last year. They changed the role from relationship focused to purely sales driven, which wasn't bad if it was actually done properly. But there’s been no real support from management, the team is all over the place, and no one really knows what they’re supposed to be doing. The new structure honestly just feels like it’s made to pay you less. Commissions keep changing and somehow always end up working against the employees. The company keeps growing, but the way company treat their people just keeps getting worse. No career path, and they won't give you a promotion. The company would rather hire externally than promote anyone internally, insane turnover, and everyone is looking for a way out.

Explore other reviews about NinjaOne

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

NinjaOne is providing comprehensive endpoint management solution and has the potential to become one of the key players in the space. Working here is very impactful and rewarding.

Cons

Not really a con, but there are challenges related to the fast growth of the company, which need to be addressed, and are in the process of being addressed.

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

There are so many pros, so I'll keep it short and brief for each point: - Competitive salary - Excellent growth opportunities (I see promotion announced very often) - Incredible culture; Everyone is very nice and welcoming - Hybrid/Remote (Role-dependent) - Unlimited PTO - Comped lunches

Cons

- No 401K matching - That's all I can think of honestly

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