Disorganized, Lack of senior support, planning and resources - Anonymous employee No Fixed Address Employee Review

- Attrition is very high and resourcing is a mess. People are not given the autonomy to create a proper team and structure. Management needs to be more involved in identifying the holistic issues and enabling employees to address them. People are just given work without the proper resources and skill sets. It is a gong show. - Lack of diversity in account service. - Lack of sufficient planning creates stress, duplication of work, burnout and lack of work life balance. - They sell you on benefits and perks but don't expect to be able to use them. - Lack of leadership with planning for back to office that may put people at risk. - Management will take the side of bad clients to save themselves.