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      Nonprofits Insurance Alliance Group

      Engaged employer

      Nonprofits Insurance Alliance Group reviews

      The Claims Department is a dumpster fire - Claims Examiner Nonprofits Insurance Alliance Group Employee Review

      1.0
      8 Jul 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is competitive and higher than most places, but has to be for what they put you through.

      Cons

      The turnover in their Claims Department is beyond anything I have witnessed before. They have burned through more adjusters in the past few years than I can count. It’s an impossible workload in a perpetually understaffed claims department. This has been going on for years and nothing changed except the names of the adjusters working the files. You know what hasn't changed? The people at the top. Management. Management continues carrying on running this department into the ground, making no changes or any effort to correct their many missteps. When you have constant turnover like this going on for years and years, eventually you have to clean house at the top. But that’s not gonna happen with this place.

      Explore other reviews about Nonprofits Insurance Alliance Group

      5.0
      20 Apr 2021
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Every day we get to tangibly answer the question of what insurance decisions would look like if we only had the well-being of our insureds as a goal. No stockholders expecting to extract wealth on investment. Members first always. The company was WAY ahead of the learning curve in terms of supporting work from home. The right technology efficiently delivered even before Covid.

      Cons

      A lot of change happening all at once. Growth in members and premium, new building, new policy, Billing, and claims systems being engineered. It is a very busy place in a very busy time. You have to be the right kind of person to “get it” in terms of working for a nonprofit whose job is to protect other nonprofits.

      1
      avatar
      Nonprofits Insurance Alliance Group Response
      5y
      Thank you for providing us with your feedback. I agree our focus is always on the mission and how to best serve our nonprofits and develop deep relationships with our brokers. We do have a lot of change happening at once and we appreciate you and all the staff's flexibility during this growth period. We intend to provide additional resources around change management and we hope you find it to be beneficial. Thank you again for all you are doing with our new system rollout as well, we agree it is an exciting and also stressful time for the organization and know that it is all helping to build a better foundation for the organization to continue it's mission driven work.
      4.0
      31 May 2026
      Claims examiner
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent work environment. Everyone from management up to the CEO is approachable and supportive. They take feedback seriously and are always improving.

      Cons

      Health insurance costs are high if you have dependents. Raises can be difficult to obtain. Struggles to retain talent, so workload can be overwhelming.

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