Missed Opportunity for Collaborative Leadership During Transition - Anonymous employee Northeastern University Employee Review

Mills College certainly faced challenges before its acquisition by Northeastern University, but in my experience, many of those issues became worse after the transition. Northeastern appeared focused on implementing changes quickly rather than thoughtfully, often without adequately considering the input of employees who had years of institutional knowledge. There was a noticeable disconnect between leadership and frontline staff, and many employees felt their concerns and suggestions were ignored. The workplace culture became increasingly stressful, with many employees feeling pressured to simply comply rather than engage in open dialogue. Several management positions were filled by individuals brought in from Northeastern who, in some cases, seemed unfamiliar with the unique needs and operations of the campus. This created frustration among employees who were expected to adapt to significant changes while having little voice in the process. Morale declined as long-time Mills employees increasingly felt undervalued and marginalized. Many were left with the impression that those who questioned decisions or advocated for alternative approaches were encouraged to move on rather than be part of the future of the organization. While organizational change is never easy, a more collaborative and respectful approach to leadership and employee engagement would have made the transition far more successful for everyone involved.