I literally run away from this place two weeks after start - Customer Service Specialist (In Realiry Call Centre Operative) Novacroft Employee Review

2.0
30 Jul 2017
Recommend
CEO approval
Business outlook

Pros

Great interior and decent canteen Pleasant and helpful training during first week, however it isn't enough for most people Easy to get there, they recruit people without experience

Cons

Very difficult call centre Lack of training on the role Low hourly rate Very difficult customers on the phone Rude management in call centre Shifts change without notice Pressured atmosphere at work, even going to the loo during your shift brings your stats down

Explore other reviews about Novacroft

5.0
28 Jun 2022
Recommend
CEO approval
Business outlook

Pros

A lovely, understanding management team who always do their utmost to assist in many areas. To be afforded a Perm WFH role is amazing for those who gravitate towards this. Pay isn't too bad as there is no commuting/fuel etc. The overall team are lovely too.

Cons

Sincerely can not find a 'Con' or downside to working here, as personally I have been and am happy

5.0
27 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Excellent progression within the workplace, Birthdays of work. Excellent Recognition within the workplace and hard work doesn't go unnoticed

Cons

Only the unpaid lunches and breaks

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