Okay - Patient Services Coordinator Novant Health Employee Review

4.0
14 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Made great friends, had very sweet patients, decent pay, good physical work environment

Cons

Toxic management, nurses/providers act like they are so much better then you and talk down and disrespect you

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Novant Health Response
4mo
Thank you for sharing your experience. We’re glad to hear that you built meaningful friendships, cared for wonderful patients, and appreciated the work environment during your time with us. We also value your feedback regarding leadership and workplace interactions. Respect and professionalism are important across all roles, and perspectives like yours help inform ongoing efforts to strengthen communication and team culture. Thank you for the contributions you made while you were with us.

Explore other reviews about Novant Health

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good morale and overall sense of belonging

Cons

fast paced and poor management at times

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Novant Health Response
2w
Thank you for sharing your experience. We’re glad to hear you’ve found a strong sense of belonging and positive team morale during your time with us. Creating an environment where team members feel connected and supported is important to the work we do. We also appreciate your feedback regarding leadership. Insights from team members help inform our ongoing efforts to strengthen leadership development and support teams in fast-paced healthcare environments. Thank you for all you do to provide remarkable care to our patients and communities.
4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Care associates are allowed to do what CNAs do, but they do not have to have the certification. Entry level pay is the same and there are equal raises between roles each year. Part time status an average of 24 hr/week, you can work more than that and you receive full benefits, two forms of bonus every year, immediate PTO (80hrs/year). 12 or 8 hour shifts available, make your own schedule

Cons

sometimes short staffed unit, so work becomes fast-paced - if you like being active and constantly moving, this job is fun.

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