Not the absolute best job but not the worst either - MSW Case Manager Novant Health Employee Review

3.0
8 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule (can come in between 7:30-8:30) Overtime time and half pay Only work every 7 weekends Only work a few holidays, not all

Cons

Management always tells you to reach out if you need help but most of the time they are too busy to help you. The job can be highly stressful some days and case managers have to juggle a million different things at once. Some doctors can be rude

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Novant Health Response
3mo
Thank you for sharing your experience. We’re glad to hear that schedule flexibility and overtime options have been positive aspects of your role. We also appreciate your feedback about workload and support — insights like yours help inform how we continue strengthening leadership support and training. If you’re experiencing challenges, we encourage you to connect with your manager so they can better understand your concerns and explore ways to support you. Thank you for the important work you do for our patients and teams.

Explore other reviews about Novant Health

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good morale and overall sense of belonging

Cons

fast paced and poor management at times

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Novant Health Response
2w
Thank you for sharing your experience. We’re glad to hear you’ve found a strong sense of belonging and positive team morale during your time with us. Creating an environment where team members feel connected and supported is important to the work we do. We also appreciate your feedback regarding leadership. Insights from team members help inform our ongoing efforts to strengthen leadership development and support teams in fast-paced healthcare environments. Thank you for all you do to provide remarkable care to our patients and communities.
4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Care associates are allowed to do what CNAs do, but they do not have to have the certification. Entry level pay is the same and there are equal raises between roles each year. Part time status an average of 24 hr/week, you can work more than that and you receive full benefits, two forms of bonus every year, immediate PTO (80hrs/year). 12 or 8 hour shifts available, make your own schedule

Cons

sometimes short staffed unit, so work becomes fast-paced - if you like being active and constantly moving, this job is fun.

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