Too much emphasis on patient reviews - Physician Novant Health Employee Review

3.0
23 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Training is excellent for using Epic EHR Adequate time is given to learn system and build patient lists. Support staffing is adequate and leadership is knowledgeable. Competitive salary is offered with guarantee and great benefits.

Cons

There is too much emphasis on Press-Ganey scores and eagerness to believe what patients write instead of the physician; anonymous ratings give no means of analyzing feedback and is unfair. Patient load requirement is impossible if one desires to maintain salary guarantee after it expires. If something new is desired for practice, bureaucracy will make it almost impossible to achieve in a timely manner. There are too many physicians in various leadership positions who hardly practice anymore while the company is not doing well financially overall and cuts are being implemented.

Explore other reviews about Novant Health

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good morale and overall sense of belonging

Cons

fast paced and poor management at times

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Novant Health Response
2w
Thank you for sharing your experience. We’re glad to hear you’ve found a strong sense of belonging and positive team morale during your time with us. Creating an environment where team members feel connected and supported is important to the work we do. We also appreciate your feedback regarding leadership. Insights from team members help inform our ongoing efforts to strengthen leadership development and support teams in fast-paced healthcare environments. Thank you for all you do to provide remarkable care to our patients and communities.
4.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Care associates are allowed to do what CNAs do, but they do not have to have the certification. Entry level pay is the same and there are equal raises between roles each year. Part time status an average of 24 hr/week, you can work more than that and you receive full benefits, two forms of bonus every year, immediate PTO (80hrs/year). 12 or 8 hour shifts available, make your own schedule

Cons

sometimes short staffed unit, so work becomes fast-paced - if you like being active and constantly moving, this job is fun.

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