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      OKG

      Engaged employer

      OKG reviews

      Working Life in OKG - Senior Agent OKG Employee Review

      4.0
      17 Oct 2024
      Senior agent
      Recommend
      CEO approval
      Business outlook

      Pros

      - The team and company culture are strong, with no forced overtime. - Our tasks remain within the defined job scope. - The company offers a learning allowance, which is great for employees to invest in their career growth. - The work style is flexible, with a manageable workload, allowing for a healthy work-life balance after hours. - The onboarding experience is positive, as new employees are assigned buddies for two weeks to help them familiarize themselves with the workflow and processes.

      Cons

      - Transitioning to other roles for career growth is challenging. - Customer service roles often lack the recognition given to technical positions. - The company should consider restructuring KPIs to make them more attainable.

      avatar
      OKG Response
      1y
      Hello there! We are glad of your positive experience thus far, and thank you for sharing areas for improvement!

      Explore other reviews about OKG

      5.0
      24 Jun 2026
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great People, Hard Working Exchange that Expands the Globe, Good Pay.

      Cons

      Constant Change sometimes hard to keep up. At times long hours.

      1.0
      17 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Complimentary food and drinks in the office - Some co-workers are working hard and friendly - Hybrid work that can work 2 days from home

      Cons

      - The company experienced hiring followed by layoffs, which raised concerns about workforce planning. - No severance package, career transition assistance, or visa support was provided following the layoff, which negatively impacted the perception of the company's employee culture. - There was a tendency to assign blame rather than focus on collaborative problem-solving.

      1
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