Good progression but don't expect an easy ride - Account Manager OPEN Health Employee Review

1.0
1 Jan 2021
Recommend
CEO approval
Business outlook

Pros

- Always busy, varied work, plenty of opportunities to learn - Reasonable progression - Good holiday allowance (if you can take it)

Cons

- Zero transparency on bonus scheme, has become markedly worse and scaled back whilst I've been at OH - Massive gossip culture - Other once good perks scaled back, such as flexi-time, perks offering has become much lower as the business has grown - Strong performers will be given double or triple a reasonable workload, whilst weaker performers will get away with doing much less - Expect a very compromised work-life balance, there is none! - Very limited support from the senior team, and is often poor support - Very stretched resourcing, lean management style means less support across the board for projects - Training has only been introduced in the last year or so, and is still very poor quality, they rely on hiring smarter people lower down who will figure things out themselves - The amount of overtime you'll do to get promoted is not worth it, they'll get an extra month or two of work from you over the course of a year and not give anything in return - You'll get taken for granted if you're there too long - Since the Amulet take over, finances have been solely front of mind and with the CEO leadership change you can expect resource to get leaner and even more people starting leave as they get burnt out and taken for granted

Explore other reviews about OPEN Health

5.0
4 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place. Been here almost 5 years. Highly recommend.

Cons

Well, it's been a bit tumultuous in the industry of late, but I think we're being navigated ably through it.

1
1.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

You get to work from home. That is the only benefit.

Cons

You will work overtime without compensation every single day. When it comes time for a raise you will consistently get below industry standard with no ability to negotiate or talk to the decision makers (they will just email you from an address you can not respond to, to avoid the chance that you may counter). When it comes time for a promotion they will give you a new salary that matches the position below your new one, and again, will give you no opportunity to negotiate or discuss your insulting raise. There are no bonuses at all, so get that notion out of your mind. Executive leadership cares more about creating acronyms than actually resourcing departments appropriately. And the moment you show a willingness to go above and beyond, instead of rewarding you, they will simply give you more responsibility with no additional compensation. I was recently promoted, and am now making the salary I should have been making in my last position. I had one of the VP’s at the company recently tell me that I should be making 30k more at least, and to start looking for a new job because this company doesn’t care about retaining talented employees.

5
See reviews by: Helpful|Rating|Date|All