Where to start... As much as the company want you to believe it is, work-life balance isn't really a priority or, if it is, they have gone about it the wrong way. Understaffed accounts, ignoring long hours worked by writers in particular (although accounts teams also stay late these days) and team morale at an all time low is countered by.....desk yoga?...management lip-service to say that they care but then cut any perks to the job? Next, it's apparent across the industry now that OH are falling behind with benefits, in that there are none to speak of really. Pension contribution is one of the lowest in the industry and benefits otherwise are effectively non-existent. There is a push for a new pay-in system that includes private healthcare, but for most that don't use it, it's not really that useful or a nice addition. The biggest problem though with the benefits is that they're being cut left, right and centre. Company bonuses have been halted as the private equity firm that acquired the company aren't happy with the profit margin (and let's be clear, the company still grew in a time when apparently the industry is failing), but rather than addressing this head on and being transparent, the company line is that everyone still needs to push to meet their (constancy changing) targets and that being busy is 'agency life'. Promotions have now been halted, or are being reconsidered (with many only getting them through threat of leaving), and the cycle has now dropped to twice per year. This basically timelines promotions in the company now - so don't join if you're expecting a promotion inside of a year. I think as others have also suggested, diversity and inclusion isn't really great - or aren't flagged as priority by the company. For those from poor socioeconomic backgrounds or POC, I wouldn't expect too much... I think most alarmingly though, the reports across the company now of workplace bullying are increasing. I'm not sure how much this is translating into HR reports, but I have to admit that the clique-like nature of some people is quite apparent...