Not an employer of choice - Area Team Leader Ocean State Job Lot Employee Review

1.0
27 Jan 2026
Recommend
CEO approval
Business outlook

Pros

There are none anymore. It sad that this company was great in the past but now it's a place of confusion and micromanaging. Between daily surveys that change and regional management that hasn't worked in a store to dictate what it feels like to have your hours taken away after they spend money on a holiday video thanking all of the employees because without us it wasn't possible.What a joke. They take away hours,benefits and change the hours of operations like no one has any kinda of work life balance.Then work is nothing but work the truck,work the truck. You have your hours cut from 40 to 34 for full time employees and then area Team leaders from 45 to 40 and think we all could afford to live on one job.

Cons

Paul and James Hines made in a real difference. There is no worklife balance or work culture.

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Ocean State Job Lot Response
4mo
Thank you for your long term commitment to Ocean State Job Lot. It is disheartening to hear that your experience has shifted from positive to one of frustration, especially regarding recent changes to hours and scheduling. We understand that adjustments to the work week, such as the transition from 45 to 40 hours for Area Team Leaders directly impact your livelihood and work-life balance. These decisions are never made lightly. Our goal is to balance the operational needs of the business, such as processing truck deliveries efficiently, with our commitment to providing stable, sustainable roles for our associates. Your feedback regarding regional communication and our work culture is invaluable. We want our Core Principles to be felt in every store, and your comments suggest we have work to do in bridging the gap between our corporate initiatives and the daily reality on the floor. We truly value your five plus years of service. We encourage you to reach out to Edward Kruger Senior Human Resources People Partner at e.kruger@osjl.com so we can listen to your concerns more deeply and discuss how we can better support you.

Explore other reviews about Ocean State Job Lot

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

You don't experience many of the retail horror stories you would at larger chains. Management was reasonably flexible with scheduling and always took our side during customer disputes. 30% discount nice bonus too (40% on some days)

Cons

None that I can think of

1.0
12 May 2026
Recommend
CEO approval
Business outlook

Pros

30% store discount only as good as much as you use it

Cons

conflicting instructions from different managers. retaliated against for following the initial policy when they change it a moment later. overworked while others are allowed to slack/make excuses. employees/managers will gaslight/sabotage to make more work for you or make you look incompetent. cluttered, cramped isles and shelves with items falling off; dangerous work environment. lack of proper equipment for tasks, slow registers, barely any price scanners, supplies not restocked efficiently, broken/breaking equipment replaced with worse equipment. 5 star positive reviews must be from the in-group with how polarized the reviews are; you are either in or out.

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