Unsafe environment, toxic work culture, zero accountability - Energy Specialist Octopus Energy Employee Review

1.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid role with 3 office days

Cons

Predatory work environment. Numerous instances where staff have harassed people at work. Many grievances have been raised about an older man in the credit department Experienced staff get given more work No measures to check that lazy staff are accountable for what is expected of them Inconsistency from management Low pay Overtime expectations without additional pay A lot of the management do not possess the basic skills of the credit/energy specialist role Lack of support for parents Incompetent staff do not get disciplinary action due to a management avoidance of paperwork

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Octopus Energy Response
2d
Thank you for your review. We are saddened to read about your experience at the company. Please be assured that we take claims regarding workplace harassment and management inconsistency with the utmost seriousness. Additionally, your feedback regarding workload distribution, accountability, and support for working parents has been shared with our leadership team as we continuously look for ways to improve our operations and culture. We would welcome the opportunity to hear more about your specific insights. Please consider reaching out to myself Mike Cowlishaw (Head Of Operations) to speak in confidence.

Explore other reviews about Octopus Energy

5.0
7 Dec 2025
Recommend
CEO approval
Business outlook

Pros

good leave, steady employement, enough lateral movement

Cons

lots of politics, people can be nosey, leadership is a good ol boys club

1
1.0
13 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Some members of the company are the best people you’ll ever meet.

Cons

Genuinely a complete mess. Incompetent, passive aggressive leadership that repeatedly makes both poor and confusing company decisions. I have some absolutely crazy stories from things I’ve witnessed here. There’s things that are so bizarre and dysfunctional, they belong in an alternate reality.

7
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