Overhyped and underperforming - Anonymous employee Octopus Energy Employee Review

Hey there, I'm really sorry to hear your experience hasn't been a positive one at Octopus. It feels like you have a mixture of specific issues with your role, development and salary, and also a general negative view of Octopus overall. I know this isn't reflective of how many of our team feel, but I acknowledge the strength of your feelings. On your role, development and salary, I'd encourage you to reach out to your manager or another leader at Octopus to talk through how you are feeling about this, as I'm sure they would like to help. I'm also personally happy to help - feel free to email or slack me if you'd like an informal or in confidence chat. On some of the broader issues with Octopus: - We do have a strong culture which tends towards the positive and enthusiastic - but can see that doesn't resonate well with you. - We are deliberately an agile company with few formal processes - we think that drives better outcomes for customers and the business overall but again I recognise that for some people used to more formal process, it can feel strange. - On "data forgery" - this is not something I have observed. Personally I have access to a lot of the management information and it is robust and presents a full picture of what we do well and what isn't so good. Only through that openness can we improve. I would call it out if I thought we weren't sharing data accurately and I'd be interested in examples of where you think people aren't using data robustly. Hope that is a useful response and I'm happy to speak more in person and in confidence if you would like. Joe Richardson Ops Director, Octopus Energy