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Offshore Outsource Operations

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Illegal policies and procedures - Anonymous employee Offshore Outsource Operations Employee Review

1.0
19 Nov 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work hours. Office location is in CBD.

Cons

This company has been practicing illegal policies and procedures for some time. There is no structure. No KPIs and no metrics for evaluation. Operations and training are very informal. Decisions, even promotions, are all made on whim. They actually have a lot of pending cases under the Labor Commision. DO NOT APLPY HERE.

Offshore Outsource Operations Response
2y
Thank you for taking the time to provide your feedback on your experience working at Offshore Outsource Operations. We sincerely appreciate your honesty, and we value the opportunity to address your concerns. We want to assure you that we take allegations of illegal policies and procedures very seriously. As a responsible organization, we have undergone audits conducted by the Department of Labor and Employment (DOLE). We successfully demonstrated our compliance with all relevant Philippine laws and regulations. Regarding promotions, we want to clarify that all decisions are made with careful consideration and are based on merit. Our promotion process involves a thorough evaluation of performance, qualifications, and adherence to our company policies. We apologize if it seemed otherwise. Regarding the DOLE cases you mentioned, we want to clarify that Offshore Outsource Operations has successfully resolved all cases filed against us. These cases were found to lack merit and were filed by disgruntled individuals. We understand the impact such cases can have on perceptions, but we assure you that we have always acted in compliance with the law. Once again, thank you for your feedback. We are grateful for the opportunity to address your concerns.

Explore other reviews about Offshore Outsource Operations

3.0
8 Feb 2025
Recommend
CEO approval
Business outlook

Pros

- fast hiring process: assessment -interview - signing of contract - casual dress code - day shift. Business hours start at 5am - 2pm (depends on the business' needs) AUS time - work-life balance - higher pay for the same position

Cons

- You sign the contract, but not a single copy or confirmation is emailed or given to you. - only 5 paid annual leaves - no sick leave - HR or the recruitment team is kind of chaotic.

1
Offshore Outsource Operations Response
1y
Thank you for taking the time to share your experience. We’re glad to hear you appreciate the fast hiring process, day shift schedule, and competitive compensation—these are key parts of the employee experience we aim to deliver. We also appreciate your honest suggestions regarding communication and documentation. We recognize that clear and timely communication, especially during the hiring process, is crucial for building trust and transparency. Your feedback has been noted, and we are actively working on improving our internal processes to better support both applicants and employees. Our benefits, including leave entitlements, are aligned with Philippine labor standards. That said, we continuously review our policies to remain fair and competitive. Thank you again for your insights and contributions. We’re committed to growing and improving together.
5.0
14 Nov 2024
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

The staff is friendly, and communication is clear regarding expectations. There's also a good work-life balance, making it a supportive and straightforward environment.

Cons

Not ideal for beginners, as it tends to favor candidates with prior experience. However, if you believe you have the skills and determination, there's always an opportunity to learn and grow.

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