If you don't play the game... - Anonymous employee Omada Health Employee Review

1.0
26 Jun 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Healthy (ish) lunches Tuesday- Friday Healthy (ish) breakfast every other Monday Company's mission attracts some great talent and people Pretty good health benefits "Unlimited" PTO

Cons

Promotions are bureaucratic and subjective (it's who you know, and who likes you) Performance metrics are ever changing without notice Lack of transparency, especially when it's needed most Feedback is inconsistent and often revealed through gossip, or shared in peer reviews when it's too late to correct Lack of diversity

avatar
Omada Health Response
7y
Hi there, This is far from the experience that I'd want anyone at Omada to have, and in no way reflects the kind of environment we are all working so hard to build. I know it might not always feel this way, but I promise there are people around you who can help. Can you please think about whether there's someone you'd feel comfortable having this conversation with, whether it's your manager, a People & Culture member, or me? In order to get to where we're all trying to go as a company, we need to make sure that things like this are surfaced right away, and we're able to get to the root of the problems that we need to fix. As I read through your advice to management, I found myself nodding along with a number of things you've raised as "musts" for our team. We must cultivate a culture where our folks can give each other feedback directly and in the moment. We must give ourselves the freedom to disagree, and thoughtfully consider a range of viewpoints before coming to a conclusion. We need to make sure every Omadan feels that their role & ownership is clear, and that they're supported in taking their next career steps, wherever those may be. These are all things that I have been putting a great deal of time and focus toward, and I've seen our leaders doing the same. While I do believe that great progress is being made across the company, it's important to always continue pushing ourselves to speak the truth (no matter how controversial it may be), learn, and grow. Thank you for sharing your thoughts, and I hope you do consider discussing them directly with me or another leader at Omada so we can help.

Explore other reviews about Omada Health

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, great mission, great people!

Cons

There are no downsides I see

2.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits/expenses, remote work, nice coworkers

Cons

Where do I even start. The expectations for coaches have gotten out of hand and there’s no consideration for mental load. It feels like things just keep getting added on and added on and a lot of it is tied to this time tracking system that we can’t even see anymore. Even though it was framed like removing the time clock would give us more autonomy and less stress, we’re still being judged since it’s still there in the background anyway. Even though it’s clearly not a good representation of the actual time spent in-app. There’s also A LOT of micromanaging. Metrics are everything, and even when your metrics are good, something else gets pulled in. If it’s not metrics, it’s you’re not spending enough time in the app, or you’re not engaging enough with your work team, or you missed one small workflow from last week. It never really feels like you can just do well and that be enough. Even supervisors don’t always seem fully aligned with what the day to day work actually feels like now, since so much has changed since many of them were in the Health Coach role. So a lot of the feedback is disconnected from reality. Time off doesn’t feel fair either. We were encouraged to take time off during OT to manage mental load, but then when I actually did, I was told I took too much time off? It just feels like you’re stuck no matter what choice you make and you can’t really win here. And don’t get me started on the pay and how we’re about to be in what seems like a commissioned based pay system as if we’re sales. I’ve also tried switching roles within the company multiple times. No luck.

See reviews by: Helpful|Rating|Date|All