Disappointing and stagnant. - Mid-level Employee Omada Health Employee Review

2.0
23 Nov 2015
Recommend
CEO approval
Business outlook

Pros

The people are largely amazing. They're creative and smart. The office is beautiful, comfortable and very easy to get to on transit. Dog-friendly with catered salad every day (get in early before the avocado disappears) and a warm meal Friday.

Cons

-Management and execs are very smart and creative, but has little patience for those who need to learn and very little time to teach. Most managers are first-time or relatively new managers, which is great experience for them, but has been rocky for those they manage. -No high-level HR representation. HR lead is currently being handled by another leader with another high-ranking title. It's hard to get issues handled in a timely matter as this person's time is split between two large roles. It's hard to see a company with so many bright people not have a people-focused leader to turn to with questions and concerns. -Below market-rate pay for most positions, not much ability to negotiate or ask for a raise or cost-of-living increase. -A strange environment of people who grand-stand in meetings and won't let others get a word in edgewise, people who have been hired without interviews and people who have worked hard for one or more years at the company without a proper review or compensation adjustment until late.

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Omada Health Response
10y
Thank you for your review. I’m saddened to hear that your experience has not matched our intention of creating an inclusive, collaborative, and engaging environment. You'll be pleased to know that our People and Culture Leader has now joined us, and we're focused on addressing these important issues together. Your feedback is incredibly valuable. Thank you, Sean

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5.0
10 Jun 2026
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CEO approval
Business outlook

Pros

Great culture, great mission, great people!

Cons

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2.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits/expenses, remote work, nice coworkers

Cons

Where do I even start. The expectations for coaches have gotten out of hand and there’s no consideration for mental load. It feels like things just keep getting added on and added on and a lot of it is tied to this time tracking system that we can’t even see anymore. Even though it was framed like removing the time clock would give us more autonomy and less stress, we’re still being judged since it’s still there in the background anyway. Even though it’s clearly not a good representation of the actual time spent in-app. There’s also A LOT of micromanaging. Metrics are everything, and even when your metrics are good, something else gets pulled in. If it’s not metrics, it’s you’re not spending enough time in the app, or you’re not engaging enough with your work team, or you missed one small workflow from last week. It never really feels like you can just do well and that be enough. Even supervisors don’t always seem fully aligned with what the day to day work actually feels like now, since so much has changed since many of them were in the Health Coach role. So a lot of the feedback is disconnected from reality. Time off doesn’t feel fair either. We were encouraged to take time off during OT to manage mental load, but then when I actually did, I was told I took too much time off? It just feels like you’re stuck no matter what choice you make and you can’t really win here. And don’t get me started on the pay and how we’re about to be in what seems like a commissioned based pay system as if we’re sales. I’ve also tried switching roles within the company multiple times. No luck.

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