Pros
Wonderful agency, very fair and highly supportive. They really set you up for success with strong processes and trainings in place. They also tailor their trainings for each individual to ensure they are getting the appropriate support. The office is great, good banter and people - always up for a laugh. Hard work is also rewarded with great incentives and WFH once KPIs are met. They will celebrate the small wins with you and also encourage you to be better. Definitely a doors open policy with the manager and director all sitting in the same, open floor. Always open to feedback and making changes where needed. Also have an earlier finish on Fridays (15h30) which helps!
Cons
None! They are incredibly fair in their approach and how they work with their staff.