Better than Retail but fell short of my expectations - Pharmacy Technician Onco360 Employee Review

3.0
12 Feb 2025
Recommend
CEO approval
Business outlook

Pros

1. Being able to work remotely 2. Decent pay 3. Opportunities for growth if interested in leadership roles 4. Employee of the month program gave chosen employees an opportunity to win PTO hours, cash, or gift cards 5. Gifts sent out to employees at anniversary dates and twice during the year 6. Ability to work overtime during busy seasons 7. They actually give you a welcome bag with gifts when you are hired 8. Did not feel micromanaged 7. Ability to work on holidays and get holiday pay 8. During times of crisis, double time was sometimes paid 9. Decent PTO accrural for newly hired employees 10. Ability to get bonuses based on depts metrics 11. Company is not so heavily metrics driven like retain companies 12. Metrics are easy to hit--the only people who don't make them are the people that aren't working when they should be 13. Significantly less stress than retail settings

Cons

1. Dept managers and supervisors leave much to be desired in terms of understanding how to lead a team 2. Lack of proper leadership and training for leadership 3. Company boasts fostering an environment of inclusion but it did not feel that way, mostly due to: 4. Certain long-term team members that were allowed to continue to promote toxic working environments simply due to their seniority 5. Health insurance benefits weren't great and were expensive in comparison to previous employers 6. Lack of flexibility--this was a big one for me because I expected to have a better work/life balance with a WFH job. But it was the opposite due to how the manager ran the department. Seemed like pulling teeth to request adjusting work hours if needed due to an doctor appointment, emergency etc. Even if we offered to come in early or stay later to fulfill our shift hours. We were told to use our PTO or find someone to switch shifts with. They only let 2 people take time off at a time, even during slow season when we were all fighting for work to do. This also promoted alot of last minute call-outs for people who  knew they wouldn't get their time off approved.  7. Inability to take unpaid time off if we desired--PTO had to be exhausted completely before we could request unpaid time off. Again, lack of flexibility. 8. Lack of clear expectations for team members 9. Lack of clear rules on the details regarding company policies--much is left at the discretion of the dept manager. 10. Inability to work in any state in the country--though I can kind of understand this one 11. Lack of clear directive on how things were done in the department, as well as lack of clarity or transparency regarding the reason why certain things were done--this is dangerous because it fosters potential for favoritism and bias 12. Less stress than retail pharmacy, but was actually a more toxic environment for me personally 13. Lack of thorough and adequate department training for new hires 14. Lack of adequate, thorough, up front constructive feedback regarding performance, expectations, etc. I had very little feedback or indication on how I was actually doing. Felt completely in the dark, even after requesting feedback multiple times from multiple members of leadership. I was an operations manager for a very difficult district manager and pharmacy manager at previous company before Onco. My team led our district in nearly every metric or company initiative we were given and set high expectations for all the other stores in the area. I have extensive hands on leadership experience spanning the course of nearly a decade. I have been recognized for consistent outstanding performance. I even received an award for creating best practices that are used chain wide to this day. And I never had an issue with anyone at work, ever--until I cam to Onco. And I left Onco company feeling inadequate and undervalued no matter what I did.  15. Very little guidance on expectation for how to complete self evaluation at the end of each year 16. Did not feel like the environment was safe or comfortable to be able to openly discuss concerns 17. Lack of rotation in workflow--sometimes we were stuck doing the same thing in the same ques for months 18. Lack of cross training even when requested multiple times--only certain people were given the chance to do so, and no reason or explanation for why was ever given

Explore other reviews about Onco360

5.0
24 May 2026
Recommend
CEO approval
Business outlook

Pros

Awesome company culture everyone is very kind and loves their job, very rewarding work

Cons

None at all great work life balance sincere management

4.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, potential for growth, fast growth, plenty of OT available, bonuses, competitive salary, opportunity to transfer to a different department, every company has it's pros and cons, overall a good place to work, have to weigh out what is important to you, as long as you perform as what you are hired for and stay out of the gossip you will be fine, don't loose focus, everything else is white noise

Cons

Lack of communication (hush hush culture), unrealistic goals set for potential extra bonus earnings, even though there is room to grow it's hard to transfer to a different department

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Onco360 Response
1w
Hi, thank you for your feedback. Having a good workplace culture is something we value. Please consider sharing more information about your experience, so we can review and continue to improve by contacting hrinquiries@liveyourbestlife.onmicrosoft.com.
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