Was good but got too big - Team Lead One Call Employee Review

2.0
23 Jun 2016
Recommend
CEO approval
Business outlook

Pros

They tried to do nice things for employees but those are slowly slipping away as well

Cons

When the company was Align Networks it was much better. Since the transition to OCCM it has been worse. Most people don't care, their claims team is a joke and team leads who work a regular shift barely make as much a large new reps who work a late shift

Explore other reviews about One Call

5.0
25 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Cons

Sometimes the company operates as the world's oldest start-up company.

2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Team and management were very supportive and friendly.

Cons

Pay is terrible for the industry and there are some senior leaders who unfortunately don't know how to run an HR Department.

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