OK while it lasted - Customer Service Representative One Call Employee Review

2.0
19 Sept 2014
Recommend
CEO approval
Business outlook

Pros

Good Benefits, fair pay, respectable work environment, most co workers are good people, used to feel like the company provided a good service to people

Cons

Constantly acquiring and merging with other companies and never knowing when your last day may be coming. No job security, even if you are a top performer.

Explore other reviews about One Call

5.0
25 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Cons

Sometimes the company operates as the world's oldest start-up company.

1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The hard working people developing and testing the software are good people who just want to succeed.

Cons

Run fast, don’t just run. Upper management is non-existent and bent on doing everything with AI at all costs. People are leaving in droves for better pay and less stress. There is no plan.

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