No cookies unless you sign the ticket that you are on the bus...just imagine the movie Stepford Wives, that's the ticket - Cash Applications Team Lead One Call Employee Review

1.0
15 May 2015
Recommend
CEO approval
Business outlook

Pros

Pay benefits and PTO are good...but it's a lure. It makes you a prisoner reaching out to anyone on the outside to save you....I was saved! I started with USC in 2007. Oh and I left in 2015..not sure why it didn't give that option. The bus rolled in to USC in 2012...3 years I waited patiently that merger issues would be ironed out.

Cons

If you have a mind you will not be able to utilize it. Too many groupies and not enough work ethics. Permissions to do your job well will not be given. And someone is waiting in the corner to take credit for what you did. If you are unfortunate to have "merged" with this company god be with you. When One Call merged we thought finally things would get better...joke was on many of us. Things just got worse...we have a support group for jumpers and ones that were given a box and tossed out. I was promoted in 2013 not with the expected your doing a great job but with "it was decided by the executive team that I have too many things to do and you needed to take some of my respinsibilities" ..way to go..you must be proud of your leadership skills. I would love to say this is all in one department...being Accounting...it's not.

Explore other reviews about One Call

5.0
25 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Cons

Sometimes the company operates as the world's oldest start-up company.

1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The hard working people developing and testing the software are good people who just want to succeed.

Cons

Run fast, don’t just run. Upper management is non-existent and bent on doing everything with AI at all costs. People are leaving in droves for better pay and less stress. There is no plan.

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