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      Ontra

      Engaged employer

      Ontra reviews

      Terrible work environment with favoritism - Director, Account Management Ontra Employee Review

      1.0
      19 Jun 2024
      Director, account management
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance used to be a thing

      Cons

      There are clear favorites, at least in the account management group. I just learned that one member of this group got 6 months of paid parental leave when 4 months is standard, was promoted during this time, and now has returned to work with a preferential arrangement worked out directly with her manager - she is working 3 days a week at full pay. As someone who was not afforded this opportunity, this is a major slap in the face. In comparison, an employee was fired by this same manager immediately after returning from FMLA leave. Much to think about.

      avatar
      Ontra Response
      2y
      If you would like to have a productive conversation about your experience at Ontra, we strongly encourage you to reach out to your manager or your People Business Partner. Note: We reported this review to Glassdoor because it’s factually incorrect. All employees have a standard parental leave policy. We do not have any full-time U.S. employees who have taken six months of paid parental leave and/or who work three days a week. - Elizabeth Black, VP of Talent

      Explore other reviews about Ontra

      5.0
      20 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Has the best customers in PE. Great place to work; plenty of opportunities for someone who is willing to work hard and be flexible.

      Cons

      No unique “cons” here — like any company, there are ups and downs, but we try to be as employee friendly as possible.

      avatar
      Ontra Response
      1w
      We appreciate you sharing your perspective. Our customers represent some of the best in private equity, and we're proud of the work that goes into serving them. That work takes people who bring ambition and flexibility, and we're committed to building an environment where both have room to grow. Thank you for being part of Ontra.
      2.0
      30 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Some of the best, most passionate people I've ever had the pleasure of working with. The majority of ICs and mid/senior management truly understand the work and aren't afraid to dig in. Above average comp and benefits.

      Cons

      Direction often feels unclear. Teams are occasionally assigned 10,000-foot-view OKRs without clearly defined success metrics, and are expected to scope and build solutions that are sometimes completed on the engineering side, only for the underlying problem to be deprioritized before the work reaches customers. "Hackathon" projects are at times pushed into production quickly, introducing friction and contributing to technical debt. The organization is leaning heavily into speed and AI adoption as a way to move forward and using metrics like PR count and token spend to gauge performance. At the same time, the company has seen a number of highly impactful employees leave or be laid off, which can make continuity and execution more difficult.

      5
      avatar
      Ontra Response
      1mo
      We want Ontra to be a place people are proud to be part of, and hearing that the people and benefits here stand out means a lot to us. We also take it seriously when other parts of the employee experience start to feel different. Ontra is always improving how we operate, prioritize work, and support teams through change. We recognize the importance of clear goals and well-defined measures of success, especially as we move quickly and continue incorporating AI more deeply into our workflows. We also recognize the impact that organizational change can have on morale, particularly when priorities and goals are evolving. Part of how we work through that is a genuine commitment to communicate openly, even when things are moving fast. We encourage you to speak with your People Business Partner so we can keep growing in the right direction.
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