Incompetency Runs Rampant - Anonymous employee Open Books Employee Review

1.0
21 Feb 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you enjoy being underpaid, undercut, and underappreciated, then this place is for you. If you enjoy a heavily misogynistic work environment where you will be treated like you are less than the "men" who work here because you are a woman, then this is the place for you. If you enjoy being constantly lied to and manipulated by morons who have no clue what they're doing but successfully explain away their failures by blaming you for all of them, then this is definitely the place for you.

Cons

● Provided world class customer service to every guest every time with passion and pride ● Anticipated needs of guests and assisted in any way possible to enhance overall guest experience ● Upheld company values and worked as part of a cohesive team to ensure the positive experience of the guests in a safe and secure setting

Explore other reviews about Open Books

5.0
13 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Flexibility in scheduling, hourly rate

Cons

Lots of logistical/communications ambiguity and uncertainty

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great mission, had a good reputation with Chicago community (previously), getting to work closely with books and readers, decent pay and benefits

Cons

Terrible upper management, lack of transparency, no growth opportunities, high turnover rates

See reviews by: Helpful|Rating|Date|All