Healthy culture and good work, but some growing pains - Anonymous employee OpenSesame Employee Review

4.0
23 Dec 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

In the last few years, the company has faced a lot of change: getting rid of the Portland office and going fully remote, bringing in new directors, and trying to introduce products to market. Change is hard, especially for a well-established company that seemed to be running “well enough.” But if you want to be more than “well enough,” there are going to be growing pains. That said, the pros far outweigh the cons here. =Really great product with strong market fit. Customers sincerely love it. =Lots of smart people genuinely doing their best every day. =Compassionate and human approach toward their people. They actually care about you and their benefits, culture, and actions show it. =Low stress, but the work is interesting and you’ll make an impact =Lots of room to take ownership and make big swings, everyone is really excited to help you grow

Cons

= The IT team is insanely restrictive when it comes to access. And not just for things that cost the company a license—I couldn’t even download a free Chrome extension or the Spotify app to listen to music while focusing. =Silo city, baby. Every team operates in their own function and is greedy with the info about what they’re doing and whether it’s working. =Lack of trust from team to team. Part of the siloing, no one knows what anyone else is doing or what impact they’re making. So when Team A comes to Team B with a request, there’s a lot of distrust about how long it takes for Team A to move forward, because they don’t know what else Team A is doing or even what Team A’s business function is. We’re making an effort to rebuild that trust, but it’s tenuous at times.

Explore other reviews about OpenSesame

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, very good communication, very loyal to their people

Cons

Nothing in particular of note

5.0
28 Oct 2025
Recommend
CEO approval
Business outlook

Pros

OpenSesame is a great place to work if you value collaboration, growth, and purpose. The culture is genuinely supportive- people care about each other’s success and well-being. Leadership invests in employee development, which makes it easy to keep learning and advancing. The company’s position in the market is strong, with a product that makes a real impact. It’s a fast-moving environment, but one where people look out for each other and take pride in doing meaningful work.

Cons

Like any growing company, things move quickly and priorities can shift, so you have to be adaptable.

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