3.0
12 Jul 2016
Former employee
Tyler, TX
Recommend
CEO approval
Business outlook
Pros
Pay is almost decent. Benefits are awesome. They match and paid most of my insurance.
Cons
They will force you to sell/upgrade to angry customers. Lots of bureaucracy and silly peeing contests between departments. Techs get caught in the middle. Lots of shuffling of management. Most people quit because management is knows nothing about technical support. They get paid the big bucks while the people keeping their half a million dollar accounts intact are paid crap....