Pros
The people on the front line. They are some of the best coworkers you will ever meet. They will be the only bright side of showing up to the office every day. The customers are also amazing, their passion for the industry will rub off on you and you will find yourself drinking only customer beers when you hit your local bar.
Cons
I wish by writing this review it would cause the leadership team to really reflect on what this company has become. Unfortunately, they will continue to play the victim. So instead, this is a message to anyone looking to work at Orchestra. Do yourself a favor and read the previous reviews, it’s not remotely the place they will sell you in your interview. They believe the inability to keep top notch employees has nothing to do with them. Instead, they will insist to you that they have gone in “different directions” with previous employees. If “different directions” is alienating outstanding employees because the COO finds them threatening to her narcissistic lying reign, then yes, different directions. Her power to manipulate is strong, just look at the CEO. The way she talks about her ability to manipulate him behind his back is honestly sad. Her lack of knowledge of any department is apparent to anyone that has had a meeting with her. To keep her COO facade going she will belittle you in every meeting. With her it goes like this, drink the kool-aid and she won’t put you on her hit list. However, if you give honest feedback or take one step out of line you are too much of a liability to her. They will bribe you with the “employee perks” but essentially it’s equivalent to taking hush money to not speak out about the serious culture issues impacting Orchestra. There is no work-life balance, you are expected to put in way more than 40 hours and if you don’t you fall into the “not passionate enough” category. Additionally, don’t expect any help from leadership in general. They will constantly be in all-day meetings with their phones in “phone jail” and be unavailable for you at any point of the day. If you are a frontline employee they will want you to be empowered to make decisions but never adequately compensate you for being the head of your department the one day a week when they are out. The fact of the matter is, internal employees have been repeatedly promoted without any guidance or knowledge. In turn, the leadership team is full of people that know the product but have no idea how to lead a team, let alone a department. They have no idea how to handle any actual work-related situations so it’s best not to look to them for any advice. Do I blame them? Not at all. They were promoted into positions in leadership with no qualifications. While it’s not their fault, most of them are lackluster managers with little ability to address actual issues because of a complete lack of experience. My best advice, don’t do it. You’ll regret it from the day you start when the blinders of the interview are removed and you see what the company is really like. Plain and simple, this place is a cult, if you drink the kool-aid you will pour your heart into the company and get nothing in return. If you dare give critical feedback, good luck, you’ll be banished and outcast from that day forward.