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Awful Delivery Job that is inconstant and borders on unprofessional - Anonymous employee OrderUp Employee Review

1.0
17 Aug 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Easy way to make extra cash as long as it isn't your only job and not dependent on being scheduled for more than 5-10 hours a week....new guy cut everyone's hours then expects drivers to sign on whenever he doesn't schedule enough drivers....

Cons

I had a delivery to an ally where there were no houses, and the customer gave a phone number that was not in service....this was an obvious attempted robbery or attempted assault. The APP allows the customer to track me, and allows them to see a picture of me....I was told by support to wait for customer for 10 minutes before leaving the area....I of course did not stick around to be maimed or even killed in an alley in Baltimore City....Support and the company should not be sending drivers to dangerous areas...drivers have families they would like to come home to...

Explore other reviews about OrderUp

5.0
9 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Good place to work, great environment

Cons

Pay is not as great for entry

4.0
9 Oct 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working here is pretty cool, since a lot of the positions are remote. Working from home always has its perks and when your in the office, the environment is pretty laid back to. Most of the staff is friendly and seems like everybody enjoys what they do. Startup vibes when in the office with game nights, free gear, etc. The company, like many others...usually would promote from within, which is great since people often would move up quickly. Working here was mostly positive. Pay is decent , especially for someone finishing or fresh out of college. A few coworkers were able to move into their own places during employment.

Cons

Since you work from home in some positions ,you have these check-ins with management that aren't too useful. You have to stay on top of numbers like a sales job, which sucks since your customer service. You are graded on call performances which is fine, but you could be doing everything perfectly and still not always have perfect scores. Not too bad, but working from home full time will keep you in the house ALOT, so remote jobs have their own pros and cons regardless of the company you work for. Lastly, the logging process of customer and restaurant issues is very tedious, since you literally log every move you make - probably the worst part of the position is filling out tickets. I believe that's mostly what I can say legally . lol

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