Strong local management, but micromanagement issues exist - Account Manager Orkin Employee Review

3.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company vehicle, Highly experienced local management, Excellent Reputation in the industry, Excellent technicians (Orkin Pros), Local management cares highly about customer service.

Cons

Lack of Transparency--commissions, Micro Management from upper management, outdated software make simple proposals time-consuming.

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Orkin Response
2w
Thank you for leaving a review. We are glad to know that you are enjoying the company culture and company vehicle. Regarding your feedback, we encourage you to reach out to orkinemployeesupport@rollins.com so that we can learn more.

Explore other reviews about Orkin

5.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great management team that genuinely wants you to succeed Solid training and support for new hires Lots of potential to advance within the company Lucrative pay structure once you build your customer base Strong brand name and trusted reputation

Cons

Leads can be slow at times, especially in certain seasons Long hours can be required to meet goals Some days are more unpredictable depending on the workload

2
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Orkin Response
7mo
Thank you for your feedback. We are glad to hear that compensation and advancement opportunities are top benefits for you. We hope your experience at Orkin continues to be a positive one.
1.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, opportunities for sales depending on region

Cons

Orkin cares more about quantity over quality. If you care about doing a good job, don't work here. They will load your day up with tons of jobs and not enough time to do them (or do a good job anyways.) Management lives in their own bubble, and communicates poorly. I transfered to a new region and all services were a mess. Customers who have had Orkin for a year plus had homes still infested with pests. Prior techs hadn't cleaned any cobwebs, never cleaned webbing off siding or eaves. It was embarrassing. Commercial services weren't any better. I believe prior techs were just scanning stations and leaving. Orkin only cares if you punch through reports and collect money. If you also bring up customers that are being overcharged, management will never fix that either. Benefits also weren't great and quite expensive. Manager would also use slurs like the R-word despite knowing I had an autistic child. Just a gross place with gross values.

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Orkin Response
2d
Thank you for your service to Orkin and leaving a review. It is unfortunate to hear about your concerns with the company, and we are sorry this was your experience as this does not align with our company values. We will be sure to pass this along to the leadership team. Good luck in your next role.
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