flexible schedule, company vehicle and heavily controlled phone, no data usage
Cons
lack of training, tools. Lack of support from upper management.
Expected to provide excellent customer service. Over scheduled with no time to provide proper service. Often doing follow ups we are not compensated for.
Orkin Response
3y
Thank you for your dedication to Orkin and sharing your review. We are pleased to know that you are enjoying the flexible schedule and benefits. However, we are disappointed to hear about the lack of support and training. Orkin strives to offer employees the latest technology, science and techniques to help us be an industry leader. Regarding your concerns, you can always reach out to orkinemployeesupport@rollins.com, so we may better understand your feedback.
Great management team that genuinely wants you to succeed
Solid training and support for new hires
Lots of potential to advance within the company
Lucrative pay structure once you build your customer base
Strong brand name and trusted reputation
Cons
Leads can be slow at times, especially in certain seasons
Long hours can be required to meet goals
Some days are more unpredictable depending on the workload
2
Orkin Response
7mo
Thank you for your feedback. We are glad to hear that compensation and advancement opportunities are top benefits for you. We hope your experience at Orkin continues to be a positive one.
Good pay, opportunities for sales depending on region
Cons
Orkin cares more about quantity over quality. If you care about doing a good job, don't work here. They will load your day up with tons of jobs and not enough time to do them (or do a good job anyways.) Management lives in their own bubble, and communicates poorly. I transfered to a new region and all services were a mess. Customers who have had Orkin for a year plus had homes still infested with pests. Prior techs hadn't cleaned any cobwebs, never cleaned webbing off siding or eaves. It was embarrassing. Commercial services weren't any better. I believe prior techs were just scanning stations and leaving. Orkin only cares if you punch through reports and collect money. If you also bring up customers that are being overcharged, management will never fix that either. Benefits also weren't great and quite expensive. Manager would also use slurs like the R-word despite knowing I had an autistic child. Just a gross place with gross values.
Orkin Response
4d
Thank you for your service to Orkin and leaving a review. It is unfortunate to hear about your concerns with the company, and we are sorry this was your experience as this does not align with our company values. We will be sure to pass this along to the leadership team. Good luck in your next role.