Caos - Manager Osler Diagnostics Employee Review

Thank you for taking the time to share your feedback. As a new CEO, I’m sorry to hear that your experience did not reflect the kind of environment I am committed to building. I’m pleased you recognised the talent and dedication of our teams—this is something I’ve already seen and value greatly. At the same time, the concerns you’ve raised about management approach are important and are being taken seriously. A key focus for me is strengthening leadership capability across the organisation, with clear expectations around accountability, communication, and how we support our people day to day. I also have confidence in our HR team and the role they play in ensuring concerns are handled fairly and appropriately. As this review is anonymous, it limits our ability to fully understand and investigate the specific issues raised. If you would be open to discussing your experience directly, I would genuinely welcome the opportunity to hear from you. I wish you all the best in your future career. John Sperzel, CEO - Osler Diagnostics

Thank you for taking the time to share your feedback. We’re really pleased to hear that you’ve had a positive experience with your colleagues and middle management, as we know how important a supportive team environment is. We’re sorry to hear about your concerns around development opportunities, workload, and work-life balance. These are areas we take seriously, and we recognise that there is always more we can do to improve consistency in how opportunities are communicated and accessed. We encourage employees to continue raising development requests with their managers so we can better understand demand and remove barriers where possible. Regarding workload and recognition, we are actively working with our teams to ensure workloads are manageable and that contributions are acknowledged appropriately. Your feedback highlights that this may not always be felt in practice, and that’s something we are committed to addressing. On compensation, we want to clarify that salary increases have been applied in line with inflation for permanent employees who meet the relevant tenure and performance criteria. We understand, however, that individual circumstances may vary, and we are always open to discussions to ensure fairness and transparency. We also appreciate your comments on commuting and facilities. While our city centre location offers certain benefits, we recognise that it can present challenges. Thank you again for your honest feedback — it helps us identify where we need to improve and ensures we continue to build a better working environment for everyone.