Pros
The company hires non experienced individuals. Team Leaders are always willing to help. Co VAs are very friendly and helpful.
Cons
So focused on getting more clients and convincing them that they have trained VAs yet their version of training is just some pre-recorded videos with no hands on activities on the tools mentioned. It would've been very beneficial to the VAs if they did it that way. Also, super low compensation, micromanaging their employees, unnecessary outside-of-shift meetings, you name it all. The VAs are the ones who work with the client daily yet compensated so low. If a client would like to give the VA a gift, the MANAGEMENT should know about it first. Client should send the money or gift to the company first before it gets to the hands of the VA. If otherwise, the management would issue an incident report. Crazy right?