Why I Chose Outsourced: My Journey - REMOTE MEMBER SERVICES SPECIALIST Outsourced Employee Review

5.0
8 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Fast hiring, Employee appreciation, Convenience Working with Outsourced has been a great experience, not only because they have convenient office locations but also because they truly value their employees' well-being. Speaking of feeling valued, I’d love to share my story of how I ended up working with Outsourced. To be honest, Outsourced wasn’t my first choice. Before joining, I had been job hunting for three months, specifically looking for a work-from-home setup similar to my previous job. Unfortunately, most of the companies I applied to didn’t meet my expectations. Then, I finally found a job that seemed perfect for me—but the hiring process was taking too long, and I was left waiting. That’s when I came across a job posting from Outsourced. Even though the position was onsite (which wasn’t what I was originally looking for), I decided to apply. The hiring process was fast and efficient—after the interviews and assessments, I received a job offer almost immediately. At first, I hesitated to accept the offer because my heart was still set on the job I had applied for earlier. I asked the Outsourced recruitment team for more time to decide, and they generously gave me until Monday (I received the offer on a Friday). After careful thought, I chose to accept Outsourced’s offer—not because I doubted my chances at the other company, but because I felt valued and appreciated. Unlike the long waiting period with the other company, Outsourced recognized my potential right away and welcomed me into their team without hesitation. Ironically, just a week before I started my training, the other company finally reached out to say I had been accepted. I had the chance to leave Outsourced and pursue the other role, but I stood by my decision because I believed I would have an amazing journey with this company. Looking back, I have no regrets. I am truly enjoying my time at Outsourced, and I am grateful for the opportunity to grow and thrive in a company that sees and values its people.

Cons

As of now, I can’t think of any.

Explore other reviews about Outsourced

5.0
27 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Work life balance - Company offers a work from home setup. Strong Company Culture - Supportive leadership and teamwork. Competitive salary - Offers high salary range versus other companies in the industry. No history of delayed payroll and convertible into cash for the unused leaves.

Cons

Nothing to share at this moment.

5.0
7 Feb 2025
Recommend
CEO approval
Business outlook

Pros

I remember the day I started working at Outsourced. My wife was about to give birth, and suddenly, they asked me to go home instead of continuing my work for the day. I was amazed—on my first day as a trainee, they allowed me to use my paternity leave, which is not a typical decision for a trainee. Thank you, Outsourced. I will never forget that.

Cons

One observation I have is that the relationship between the TL and the agents does not seem very strong. It may be beneficial to regularly check in with the agents to understand their well-being and assess their work status

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