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      PENNYMAC

      Engaged employer

      PENNYMAC reviews

      Always hiring so good entry level job. - Client Service Representative PENNYMAC Employee Review

      2.0
      24 Sept 2025
      Client service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Always hiring so good entry level job.

      Cons

      worked to much overtime and they expect to much

      avatar
      PENNYMAC Response
      7mo
      Thank you for taking the time to provide feedback on your experience at our company. We appreciate your honesty and value your perspective. We understand the importance of addressing concerns and finding ways to improve the work environment. Your advice to management is duly noted and appreciated. We are committed to continuously improving our management practices and will take your feedback into consideration. Thank you again for sharing your thoughts and suggestions. Your feedback is invaluable in helping us identify areas for improvement. We are committed to making positive changes and ensuring that our employees have a fulfilling and rewarding experience at our company.

      Explore other reviews about PENNYMAC

      5.0
      18 Nov 2025
      Administrative
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing people and great culture

      Cons

      My drive to work is long but its is a great place to work so it is worth the drive.

      avatar
      PENNYMAC Response
      6mo
      Thank you for taking the time to share your thoughts on our company. We appreciate your honest feedback along with the pros and cons you mentioned. Our company values open communication, and we take your advice seriously. We will continue to listen to our employees' feedback and work towards improving our communication channels. Once again, thank you for your honest feedback, and we look forward to continuing to learn and grow with you.
      1.0
      2 Jun 2026
      Loan officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good team and good cafeteria

      Cons

      -micromanagement heaven -you want a promotion? Too bad a DEI hire from outside the company is going to take it instead -they love pulling the rug from under you with a new comp plan “to match industry standards”. -they treat their processors like they’re kids in a sweat shop so the processors have no incentive to care about your file (they give them peanuts as a quarterly bonus) -they have RCT spies to watch everything you do and snitch to your manager/ set your lunches / decide if your time is approved -they act like it’s the best place to work but it’s absolutely not

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