PLUS QA

3.0

4 Sept 2019

Recommend

CEO approval

Business outlook

Pros

The surroundings are nice and the coworkers are the best part of the job. There's no work outside of office hours and little expectation of staying after hours. In that respect, work-life balance is good. Plus QA is a good place to get started if it's your first job, but the advancement ceiling is pretty low.

Cons

There is a sense of deep mistrust toward employees in terms of time management and little true empathy beyond optics when a life event does crop up. This seems to affect women more harshly than men. Management is mercurial. Sometimes very kind and understanding, other times micromanaging and exacting. There doesn't seem to be a logic behind when requests are granted or denied. There's a genuine desire to make PlusQA a nice place to work, but this sense of instability permeates. It can be difficult as an employee to have a "safe" space to give feedback, since it appears to be random when feedback is welcome and when it's taken very negatively. Somehow management seems to respond to a concern that was raised in private between employees on Slack, which gives the impression that they are monitoring it closely. I have heard from several sources that employees have been asked by management to leave positive reviews on Glassdoor, sometimes only a week or two into their employment.

PLUS QA Response

Dear former employee, I believe that we show trust in our employees and empathy for both men and women, all genders and nationalities on our team. We offer 8 weeks paid maternity leave and additional unpaid time off when requested. Over the years we have had employees who have experienced serious illness or a close person passing away or a family member in a difficult situation. In each situation we do our best to be accommodating and understanding. I also want to add that our company is 50% woman-owned and half of our management is composed of women. As the Founder of the company I am always engaged to hear feedback from the team. Based on your comments it sounds like it was not a positive experience for you. I can assure you we do not monitor conversations, especially private ones between employees. We simply ask our team to remain professional and respectful in public and private channels. And we respond to concerns that are brought to our attention by employees. We have occasionally mentioned to employees they can write a review on GlassDoor if they would like. It is completely optional, anonymous and we have no say if their review is positive or negative. Reviews from current employees can give an accurate view of what it is like to work here.

Nice coworkers, nice surroundings, quiet, no room for growth, mistrust of employees - QA Lead PLUS QA Employee Review

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