Established Company with Startup Feel - Operations Manager POSIM Employee Review

POSIM has been an amazing company to work for in the past 5 years. They truly value their employees and their clients. I have witnesses a lot of hard work and long hours go into standing by their name and promises. I believe the work environment is open for interpretation and if you have an open mind and appreciate a close family oriented atmosphere there would be no reason to ever feel out of place. I come into work after 5 years still extremely grateful for the opportunities and relationships I have made and still have the ability to make!

I believe, just like at any company, the Technical Support Department is a required position to be held in order to climb the company ladder. Sometime Technical Support can have high anxiety and stressful days. BUT that being said, it gives you the experience and knowledge to be successful.

I worked at POSIM for a little over five years. In that time, it started out as a wonderful place to work. The managers who led the tech support department, where I worked, were great. They had your back and it was a really collaborative environment. If you were interested in learning new skills, it was a possibility. I learned many, many things in those five years and met some wonderful people! The customer base was also really nice and it was a blast working with some of the clients.

Management. After the new ones came in and new processes from old management were implemented, it turned into a call center factory instead of the help desk for the software we really were. The execs showed little care for improving our situation and my direct supervisor showed no sympathy towards my specific situation. After the years of effort I put in, I was unceremoniously let go without a real reason. The management that was there when I was let go was a bit toxic and they made things feel somewhat hostile. Additionally, the pay was minimal for the amount of work everyone put in, you never got enough PTO and the benefits were expensive for the given choices. Career opportunities were also minimal. I was an exception to that, rather than a rule.