14 May 2021
PRO Club Response
5yThank you for your employment at PRO and for your feedback. The Front Desk compensation is equal to the compensation provided at similar positions in Bellevue. Our HR department conducts regular appraisals of industry compensation so that we remain fair and competitive. We also conduct annual performance appraisals for career advancement and compensation increases. Advancement and compensation increases are based on a variety of factors including initiative and acquired job skills.
Additional benefits for full-time employees include two health club memberships, paid medical insurance, 401k reimbursement, service discounts (Pro Shop, Spa, Salon, Auto Salon, Personal Training), free Group Fitness classes), free onsite physician, free or co-pay only medical services (dermatology, podiatry, counseling, physical therapy) and paid time off. These additional benefits add to the total compensation package.
We are sorry to hear about your experience with management as this does not reflect PRO Club’s core values. Our HR department and Senior Directors are always available if employees have additional concerns or seek support. We have passed your review to our front desk management team. We also offer employees the opportunity to provide feedback during their exit interview. If you would like your comments personally addressed, we'd be happy to put you in touch with our HR Director.